This Privacy Policy explains how MYLOAD TECHNOLOGY CORP. (“Sure Peso,” “we,” “our,” or “us”) collects, uses, stores, shares, and protects personal information when users access or use the Sure Peso mobile application, website, customer support channels, and related digital services.
Sure Peso is operated and maintained by MYLOAD TECHNOLOGY CORP. as a technology platform and digital service support provider. Loan services available through the app are provided by ESQUIRE FINANCING INC., a financing company registered with the Securities and Exchange Commission (SEC) in the Philippines.
We are committed to processing personal information in accordance with the Data Privacy Act of 2012, Republic Act No. 10173, its Implementing Rules and Regulations, and applicable guidance issued by the National Privacy Commission (NPC) of the Philippines.
By downloading, registering for, accessing, or using Sure Peso, you acknowledge that you have read and understood this Privacy Policy and agree that your personal data may be collected, used, processed, shared, and protected as described in this document.
Licensed Loan Provider:
ESQUIRE FINANCING INC.
SEC Number:
CS201102284
License Number:
1027
Loan Provider Contact:
supports@esquirefin.com
Technology Platform Operator:
MYLOAD TECHNOLOGY CORP.
Platform Support Email:
support@myloadtechnology.com
ESQUIRE FINANCING INC. is responsible for loan evaluation, loan approval, disbursement, repayment terms, loan account administration, and lending-related compliance. MYLOAD TECHNOLOGY CORP. provides app operation, technical maintenance, platform support, customer support channels, and user-facing digital service support under authorization.
This Privacy Policy applies to individuals who:
This Policy describes the categories of personal data we may process, why we process it, when it may be shared, how it is protected, how long it may be retained, and the privacy rights available to users under applicable law.
To use Sure Peso, users must satisfy the platform requirements and the requirements of the licensed loan provider. Users are generally expected to:
We may refuse, suspend, or restrict access to the service where eligibility requirements are not met, where information cannot be verified, or where suspicious, inaccurate, or unlawful activity is detected.
We collect personal information that is reasonably necessary to provide app services, support loan application processing, verify user identity, prevent fraud, maintain account security, provide customer support, and comply with applicable legal and regulatory requirements.
We may collect:
We may collect:
To support loan application review and service administration, we may collect:
When you use Sure Peso, certain technical information may be collected automatically, including:
This information helps us maintain service stability, detect abnormal activity, improve app functionality, prevent misuse, and protect user accounts.
With your permission where required, we may collect approximate location information derived from your device or network. This information may be used to:
We do not continuously track users’ precise real-time location unless such collection is separately disclosed and authorized in accordance with applicable law and platform requirements.
If you allow camera access, the app may use the camera to:
Camera access is used only for functions selected or initiated by the user.
If you allow access to your photo library, Sure Peso may access selected photos, documents, or images that you choose to upload through the app. This may be used to:
We only access content that you select and provide through the app.
If you grant permission, we may collect limited contacts information from your device for purposes such as:
Where required by law, contacts data will only be processed based on your permission and for legitimate business and compliance purposes.
Where permitted by your device settings and applicable platform rules, we may collect or process advertising identifier information, such as Apple’s Identifier for Advertisers (IDFA), after obtaining authorization where required.
This information may be used to:
You may manage advertising tracking permissions through your device settings.
We may use personal data for the following purposes:
We process personal data only for lawful, legitimate, and necessary purposes connected with the operation of Sure Peso and the provision of loan-related services by the licensed loan provider.
We do not sell users’ personal information.
We may share personal data only when reasonably necessary, authorized, and permitted by law.
User information may be shared with ESQUIRE FINANCING INC. for purposes including:
ESQUIRE FINANCING INC. processes loan-related information as the licensed financing company responsible for providing loan services.
We may share information with trusted service providers that support the operation of the app and related services. These may include providers for:
Service providers are required to process personal information only for authorized purposes and to apply appropriate data protection measures.
We may disclose information where necessary to:
If there is a merger, acquisition, restructuring, financing transaction, transfer of assets, or similar business transaction involving our services, personal information may be disclosed or transferred as part of that process, subject to appropriate confidentiality, legal, and data protection safeguards.
We retain personal information only for as long as reasonably necessary for the purposes described in this Privacy Policy, including:
Some information may be retained for a longer period where required by applicable law, lawful business needs, regulatory obligations, or dispute resolution requirements.
When personal data is no longer needed, we will take reasonable steps to securely delete, anonymize, or dispose of it in accordance with applicable law and internal data retention procedures.
Users may request deletion of their personal data by contacting us through the official support channel or by using the data deletion request function where available.
Before processing a deletion request, we may ask the user to verify account ownership and identity in order to protect the account and prevent unauthorized deletion requests.
After verification, we will process the request in accordance with applicable law. Please note that certain information may be retained where necessary for legal, regulatory, fraud prevention, accounting, dispute resolution, or loan record-keeping obligations.
Platform Support Email: support@myloadtechnology.com
Loan Provider Contact: supports@esquirefin.com
We use reasonable organizational, technical, and physical safeguards to protect personal information against unauthorized access, accidental loss, misuse, alteration, disclosure, or destruction.
These safeguards may include:
Although we take reasonable steps to protect personal information, no method of transmission or storage can be guaranteed to be completely secure. Users are encouraged to protect their login credentials and use the app responsibly.
Subject to applicable law and identity verification requirements, users may have the right to:
To protect user privacy and account security, we may require identity verification before responding to privacy-related requests.
Sure Peso may use third-party services, tools, software development kits, payment-related services, analytics services, hosting services, or technical service providers to support app functionality and service delivery.
These third parties may process limited technical, transactional, or service-related information as necessary to provide their services. Their processing activities may be governed by their own privacy notices, applicable law, and contractual obligations with us.
We require service providers to process personal information only for authorized purposes and to maintain appropriate safeguards.
Sure Peso is not intended for individuals under 21 years of age. We do not knowingly collect personal information from users who do not meet the minimum age requirement.
If we become aware that personal data has been submitted by an ineligible person, we may take appropriate steps to delete the information, restrict access, or terminate the account, subject to applicable law and regulatory requirements.
We may update this Privacy Policy from time to time to reflect changes in legal requirements, regulatory expectations, business practices, app features, security measures, or service operations.
When this Privacy Policy is updated, the revised version will be made available through the app, website, or other appropriate channels. Your continued use of Sure Peso after an updated version becomes effective means that you acknowledge the updated Privacy Policy.
If you have any questions, requests, complaints, or concerns regarding this Privacy Policy or the handling of personal information, you may contact us through the following channels:
MYLOAD TECHNOLOGY CORP.